Making the world a smoother place...

Our Guarantees & Commitments

Your peace of mind is our priority - that's why we put our promises in writing

The GorillaCon Promise

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Realistic Scheduling

We provide honest, realistic timelines that account for Brisbane's weather. We'll keep you informed every step of the way.

  • Weather-aware scheduling
  • Daily progress updates
  • Clear communication on any delays
  • No work in unsuitable conditions
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Quality Workmanship Guarantee

We stand behind our work with a solid workmanship guarantee, ensuring your concrete is installed to the highest professional standards.

  • Australian Standards compliance
  • Premium grade materials only
  • Experienced, qualified tradespeople
  • Professional installation guarantee
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Fixed Price Promise

The price we quote is the price you pay. No hidden fees, no surprise charges, no "extras" added during the job.

  • Detailed written quotes
  • All costs clearly itemized
  • Variations only with your approval
  • Payment terms clearly stated
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Clean Site Guarantee

We maintain a clean, safe worksite throughout your project and leave your property spotless upon completion.

  • Daily site cleanup
  • Protective coverings for existing surfaces
  • All debris removed
  • Final professional clean
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Communication Promise

Stay informed every step of the way with our commitment to clear, regular communication throughout your project.

  • Dedicated project manager
  • Response within 2 hours (business hours)
  • Daily progress updates
  • Direct mobile contact provided
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Satisfaction Guarantee

We're not happy until you're happy. Any concerns will be addressed promptly and resolved to your complete satisfaction.

  • Pre-completion walkthrough
  • Detailed handover process
  • 30-day follow-up check
  • Lifetime support for questions

Typical Project Timelines

We provide realistic timelines and stick to them

Project Type Size Typical Duration Key Factors
Driveway Single (50mยฒ) 3-4 days Includes prep, pour, and initial cure
Driveway Double (100mยฒ) 4-5 days May require multiple pours
Patio Slab 40-60mยฒ 2-3 days Weather dependent
Shed Base 30-50mยฒ 1-2 days Simple, flat pour
Pool Surround 80-120mยฒ 5-7 days Requires precise grading
Decorative Any size +1-2 days Additional time for patterns/finishes
Paths Per 50m 2-3 days Depends on access and width

๐ŸŒง๏ธ Weather Policy

Brisbane weather can be unpredictable. Here's how we handle it:

  • Light Rain: Work continues with protective measures
  • Heavy Rain: Pour postponed, timeline adjusted accordingly
  • Extreme Heat: Early morning pours, special curing procedures
  • Communication: You'll be notified of any weather delays by 6am

Our Project Process & Timeline

1

Initial Consultation (Day 1)

Free on-site quote and timeline provided within 24 hours

2

Quote Acceptance (Day 2-3)

Once approved, we schedule your project and order materials

3

Site Preparation (Day 1 of project)

Excavation, formwork, and reinforcement installation

4

Concrete Pour (Day 2-3)

Pour, level, and finish your concrete to specifications

5

Curing & Finishing (Day 3-5)

Apply sealers, remove forms, clean site

6

Final Inspection (Day 5-7)

Walkthrough, handover, and warranty documentation

Our Workmanship Guarantee

QUALITY GUARANTEED

Every GorillaCon project comes with our professional workmanship guarantee. We stand behind the quality of our installation and craftsmanship.

Our Guarantee Covers:

Experience the GorillaCon Difference

Get your project completed on time, on budget, and backed by our guarantees